Privacy Policy: Information Collection and Use
Last updated: 7 October 2026
Trusted Australia Casino ("we", "us", "our") operates the website trustedwebservice.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit the Site, how we use it, and the rights you have in relation to it.
Important Notice for Australian Visitors
Providing online casino games (including online pokies/slots, roulette, blackjack and online poker) to customers in Australia is illegal under the Interactive Gambling Act 2001 (Cth). Licensed Australian operators are limited to sports and race wagering only. Trusted Australia Casino is an information resource only. We do not provide, facilitate or promote prohibited interactive gambling services, and we do not accept wagers of any kind.
What Information We Collect
We may collect the following categories of information:
- Information you provide directly, such as your name and email address when you contact us or subscribe to our newsletter.
- Information collected automatically, such as your IP address, browser type, device information, pages visited and the duration of your visit.
- Cookie and similar technology data, as described further below.
How We Use Your Information
We use personal information to:
- Operate and maintain the Site;
- Respond to your enquiries and correspondence;
- Send you communications you have requested (you may opt out at any time);
- Analyse Site usage to improve our content and performance;
- Comply with legal obligations applicable in Australia.
We do not use your information to provide, promote or facilitate prohibited interactive gambling services, nor do we send marketing materials to any person registered with BetStop, the Australian National Self-Exclusion Register.
Legal Bases for Processing
Where the GDPR or similar privacy legislation applies to your use of the Site, we rely on the following bases:
- Consent — for optional communications, newsletters and non-essential cookies;
- Legitimate interests — for operating and improving the Site and ensuring its security;
- Legal obligation — where we are required to retain or disclose information by law.
Cookies
The Site uses cookies and similar technologies. Some cookies are strictly necessary for the Site to function. Other, non-essential cookies (including analytics cookies) are only set with your consent. You can withdraw or modify your consent at any time through the cookie banner or your browser settings. Disabling necessary cookies may affect Site functionality.
Disclosure of Information
We do not sell your personal information. We may share information with:
- Service providers who host and maintain the Site on our behalf;
- Authorities, where required by Australian law (including bodies such as ACMA and AUSTRAC where applicable to our operations);
- Third parties, in the event of a reorganisation or transfer of the Site, subject to this Policy.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law. When information is no longer needed, it is deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal information we hold about you;
- Rectification — request correction of inaccurate or incomplete information;
- Erasure — request deletion of your personal information;
- Restriction and objection — request that we limit processing or stop processing based on legitimate interests;
- Withdraw consent — withdraw consent for processing based on consent, at any time;
- Portability — request a machine-readable copy of information you provided to us.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period as required by applicable law. Australian residents also have rights under the Privacy Act 1988 (Cth) and may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if they believe we have breached that Act.
Children
The Site is not directed at persons under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Responsible Gambling
If gambling is affecting your life, help is available. Gambling Help Online provides free, confidential support 24/7, and BetStop, the National Self-Exclusion Register, allows you to exclude yourself from all licensed Australian online and phone wagering services. We do not accept wagers, offer gambling services or send marketing to BetStop-registered individuals.
External Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date. Continued use of the Site after changes are published constitutes acceptance of the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].